We are currently looking for a Payments Supervisor to join our Meter to Cash Team, part of our Fully Integrated Energy Utility Division, in our Paiania Offices.

By joining this role, you will be responsible for overseeing customer payment operations, managing payment channels and external partners, and ensuring efficient payment processes. Through data analysis, process optimization, and team leadership, you will contribute to improving payment performance, ensuring compliance, and supporting the overall Meter to Cash functionYour

Your role will encompass:

• Monitoring customer payments and coordinating with Collections on overdue or missed payments.
• Managing payment channel agreements, commissions, and relationships with banks, vendors, and payment providers.
• Negotiating terms, resolving discrepancies, and assessing new payment channels.
• Analyzing payment performance, monitoring KPIs, and reporting on risks and chargebacks.
• Optimizing payment processes, improving operational efficiency, and ensuring regulatory compliance.
• Supporting the Meter to Cash Manager in projects and reporting, while leading and developing the Customer Payments Administrators team.

What you bring to the role:

• Bachelor's Degree in Finance, Accounting, Business Administration, Economics, or a related field. A Master's Degree will be considered an advantage.
• 3+ years of experience in Payment Operations or Financial Analysis, preferably within the Energy industry.
• Strong knowledge of payment operations, financial transactions, payment processing, and payment channel management.
• Excellent analytical, problem-solving, negotiation, and stakeholder management skills.
• Proven team leadership and people management skills, with strong organizational skills and attention to detail.
• Excellent command of English and proficiency in Microsoft Office, particularly Excel. Familiarity with ERP systems and data analysis tools (Power BI, SQL, Python, R, VBA) will be considered an advantage

Share the same Value Based Behaviors:

• People & Personal Growth.
• Results Orientation & Safety Excellence.
• Collaboration & Trust.
• Empathy & Effective Communication.
• Flexibility & Adaptability.

Your Benefits:

• Competitive remuneration package.
• Ticket Restaurant Card.
• Group Health Insurance program.
• Employee discount on electricity and natural gas.
• Pension Plan.