We are currently looking for a Sales Engineer to join our team in Athens, Greece.
By joining this role, you will support the commercial operations process, ensuring the smooth execution of customer contracts, orders, deliveries, and related customer activities. Working closely with customers and internal teams, you will contribute to building long-term relationships, ensuring excellent service levels, and supporting the successful delivery of products throughout the order lifecycle.
Your role will encompass:
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Manage customer orders and contracts, ensuring accurate processing and execution through SAP
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Coordinate deliveries, loadings, and order fulfillment activities in collaboration with customers and internal stakeholders
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Act as the main point of contact for customers regarding order status, documentation, and operational requests
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Monitor customer payments and support the resolution of commercial and administrative issues
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Collaborate closely with Production, Logistics, Finance, and other business functions to ensure seamless customer service
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Prepare reports and maintain accurate customer, order, and commercial data
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Contribute to the continuous improvement of commercial processes and customer experience
What you bring to the role:
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Bachelor's degree in Engineering, Business Administration, Economics, or a related field
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Previous experience in Sales Support, Commercial Operations, Customer Service, Order Management, Logistics, or a similar role
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Interest in industrial products, manufacturing, metals, or technical commercial environments
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Very good knowledge of Microsoft Excel
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Familiarity with SAP will be considered a strong asset
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Very good command of the English language, both written and verbal
Share the same Value Based Behaviors:
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People & Personal Growth
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Results Orientation & Safety Excellence
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Collaboration & Trust
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Empathy & Effective Communication
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Flexibility & Adaptability
Your Benefits:
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Competitive remuneration package
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Ticket Restaurant Card
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Group Health Insurance Plan
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Preferential household electricity plan
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Pension Plan